Policies

The following are i³DVR Policies, Terms and Conditions pertaining to shipping, RMA's and product warranties. To access these documents, please click on the download PDF link. Note: Adobe Acrobat Reader is required to view these files. If you should experience any difficulties downloading any of these files, please contact our Customer Care department at 1866.840.0004.

Downloads:

Policies, Terms, Conditions & Warranty 4 page document describing our Policies, Terms, Conditions and Warranty concerning: - Purchase Orders - Installation - Software License - Limited warranty Download PDF (187KB)   Shipping Policy 1 page document describing our Shipping Policies in terms of: - Purchase Orders - Shipment Turnaround - Shipping Terms - Rush Orders - Shipping Costs - Future Delivery - Title and Shipping Claims. Download PDF (76KB)   Returned Merchandise Authorization (RMA) 2 page document describing our RMA Policies Download PDF (112KB)